E-Librarian f/m (Berlin)

The world as we see it today is undergoing massive changes. How can we profit from new opportunities? How can we solve arising problems? The fact is: Complex questions demand complex answers.

Exactly this is the mission of the Dialogue of Civilizations Research Institute. We are creating the scientific basis for solutions and answers of today’s most pressing issues. Global stakeholders from politics and institutions need reliable partners for important decisions. We believe that only in a strong teamwork between science and politics we can cope with the challenges we are facing today.

Our name is our mission: Dialogue of Civilizations Research Institute is bringing together global thought leaders from academia, public policy, business and civil society to debate and develop practice-based policy advice. That is our key – without dialogue, no solutions. Therefore, Dialogue of Civilizations Research Institute builds on a global network of experts, continuously creating special reports, expert commentary, and analysis from our international network of respected academics and responsible industry figures.

Main tasks

• Ensures the development and promotion of DOC RI’s e-library services;
• Manages e-library content: places e-library items on the website, deals with technical issues;
• Assists with outreach efforts that promote DOC RI materials and DOC RI e-library services;

• Provides reference and research support for e-library users, manages DOC RI members general technical support and clients’ services, keeps users database;
• Product management: assists in developing a pricing policy for e-library items, proposes and implements special offers and other means of attracting users;
• Manages publications reviews – in cooperation with Research Department requests DOC RI experts and members for reviews of DOC RI publications;
• Interacts with specialized media, informs of e-library updates;
• Brings in the e-library services for partnership organizations and institutions, finds new partners, implements the services on the partnership organizations websites, incl. cross-marketing issues like partnership e-library programs, placing of the exclusive content of partnership organizations on related topics in the DOC RI e-library and etc.;
• Arranges online and offline advertising activities for the e-library promotion;
• In cooperation with Digital Marketing manager arranges social media promotion of the e-library services;
• Manages the e-library services budget, including overseeing the profiling and reporting of the budget to Finance Department on a monthly basis.

• University degree in a related field (library science, equivalent graduate degree)

• A minimum 3 years relevant marketing management experience
• Experience in management of a library/ information service as an advantage
• Experience in project management
• Evidence of experience in working in a service-based role (with experience of customer care)
• Demonstrable experience and skills in building positive and productive relationships, with colleagues and other stakeholders

• Ability to act as manager of a project
• A practical working knowledge of copyright law and licensing issues
• Ability to develop library information services and promotions
• Effective communication skills (both spoken and written)
• Ability to work both independently and collaboratively with colleagues
• Good IT skills, working knowledge of appropriate applications for running e-library and Microsoft Office (Word, Excel and PowerPoint)
• Proficiency in English and German language (native English is a plus)
• Knowledge of third language is an advantage
• Resilient and able to work under pressure
• Strong corporate ethos and effective team member, able to achieve an appropriate balance between scientific interests and organization-wide interests